Episodes
Friday Feb 28, 2020
Culture: Unfiltered - Ep. 14: Respect and Listening
Friday Feb 28, 2020
Friday Feb 28, 2020
Listening tends to be easier when things are going well, but it takes a little more energy when things have taken a turn. We sat down with Becky Kaser and Dan Clark from our Client Retention team to talk about what Paychex is doing to be respectful while actively listening to customer concerns directly, as well as on social media platforms.
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