Episodes
Tuesday Jul 02, 2024
Tuesday Jul 02, 2024
There’s never a good time to need tech support. For every minute and second your device or application isn’t working properly, you can feel your productivity slipping away. On this podcast, you’ll learn where to look to get the support you need in any situation. Topics Include: Knowledge vs. AskiT, Click to Chat, Calling Enterprise Support, Closing Your Ticket, and Accountability within Enterprise Support.
Version: 20240731
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Navigating Enterprise Support – LMS Training https://paychex.csod.com/samldefault.aspx?ouid=2&returnURL=%252fDeepLink%252fProcessRedirect.aspx%253fmodule%253dlodetails%2526lo%253d0322d22d-faab-4d0f-944d-ec72be4aa178
Tuesday Jul 02, 2024
Contacting Enterprise Support Video https://pxtv.wistia.com/medias/wow7w0doo4
Tuesday Jul 02, 2024
Enterprise Support Pathways https://paychex.sharepoint.com/sites/hr_training/Shared%20Documents/Enterprise%20Support%20Sequence.pdf?csf=1&web=1&e=AeK7t2
Tuesday Jul 02, 2024
Knowledge Portal Basics https://paychex.csod.com/samldefault.aspx?ouid=2&returnURL=%252fDeepLink%252fProcessRedirect.aspx%253fmodule%253dlodetails%2526lo%253d5c86f6db-2f13-40c6-9fc0-59a2c55a057c
Tuesday Jul 02, 2024
How to Check the Status of Your Enterprise Support Incident https://paychex.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=240701114845510
Tuesday Jul 02, 2024
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