Inside Paychex

Culture: Unfiltered - November 2020, Respect Call-In Show!

Questions, queries and quandaries, oh boy! It's our first "call-in" show where Debra and Kevin respond to questions submitted throughout the past month to CultureUnfiltered@Paychex.com! They were joined by some special guest respondents as well as some folks who were able to record their questions with us for the show!

Do you have a question for the Culture mailbag? Send it to CultureUnfiltered@Paychex.com and we'll respond to it on a future episode!

Take the Time for Peace of Mind: Open Enrollment with Jake Flaitz and Diane Mohorter

We're living in a time of unparalleled uncertainty, but one thing we can control - which happens to provide some much-needed peace of mind - is our health benefits. Paychex benefits director Jake Flaitz and benefits operations manager Diane Mohorter dip into the benefits mailbag to help listeners prepare for open enrollment and take the first important steps toward managing their well-being in 2021.

We’re All in a CX Role: With Vastly Different Career Backgrounds, Dan Ernstberger and Meg Poccia Share a Common Goal for Paychex

One has more than a decade of experience in the tourism and hospitality industry. One is a Paychex lifer who’s held multiple roles across sales, service, and IT. Today, they join forces in listening to clients and Paychex employees to better understand and enhance our customer experience (CX) – and we all have a part to play.

Culture: Unfiltered - Ep. 21 - October 2020, George Rivera, Respect

We had the opportunity to talk with George Rivera this month about the Paychex value of Respect. Listen in as George talks about growing up as the son of small business owners, and how that shapes the way he treats employees and customers as the Sales Director of Paychex One. You'll also see first hand how George is able to "be here now" for Kevin, as Kevin copes with the realization that not everyone in Boston is a Red Sox fan. 

Want to be featured on a future episode of Culture: Unfiltered? Record your questions or comments and email them to CultureUnfiltered@Paychex.com!

Dominican Roots a Powerful Professional Influence for Rob Peña

In recognition of National Hispanic Heritage Month, virtual sales representative Rob Peña talks about how he's been able to help Paychex connect with Latino business owners, childhood experiences and lessons learned that continue to drive him today, and what he enjoys most about being part of the company's growing Inclusion & Diversity network.

Wellness, Webinars, and Webex, Oh My! Resiliency Mobile App Headlines Employee News in August

On this episode, we cover the launch of the meQuilibrium mobile app for Paychex employees, recent cable news appearances for our president and CEO, the unveiling of Paychex webinars that deliver professional development credits for HR pros, Webex virtual backgrounds, and much more.

Culture: Unfiltered - Innovation and Change

What's it like to dream up new products and get those products ready for primetime, and how can you turn a lonely, bedraggled "idea" into a thing of beauty? Kevin & Debra talk Innovation with PD&IT superheroes Muldair Welch and Jody Cravotta who answer these questions and more.

myLink Rewind: Inclusion & Diversity Website Launched in July

On this episode, Michael and Becky cover July stories including the launch of a new diversity and inclusion website, the 2020 Caring Spirit award winner, 2020 Paychex scholarship recipients, big-ticket guests on Paychex marketing podcasts, and more.

The Enemy of Risk: P4 Reviews

The way we work is changing, and that makes it a perfect time to assess risk and look for process improvement opportunities. At Paychex, teams can do this by undergoing a P4 (Paychex Peer Process Program) review. Hear what a P4 looks and feels like from expert Anna Ziegler and recent participant and Paychex Insurance Agency manager John Schifano.

Culture: Unfiltered - Ep. 19: Innovation with Gina Piendel

Join Kevin & Debra as they talk about Innovation (and what it’s like to chat with Jim Gaffigan) with Events Marketing Manager Gina Piendel on this month’s episode of Culture: Unfiltered!

myLink Rewind: June's Hot Topics Covered on WFH Episode 4

Michael and Becky talk about highlights from the July Culture Shaping video (featuring VP Tom Hammond and Maureen Lally’s thoughts on accountability), company honors from Selling Power magazine, computer screen optimization tools, and the latest examples of our #PaychexCares spirit in action.

Culture: Unfiltered - Ep. 18: What more can I do? Featuring Shanta Eggleston and Liliana Fernandes from Lehigh Valley

From celebrating pride month and Black history to neuro-diversity and so much more, the Paychex team in Lehigh Valley is doing a great job of creating an inclusive workplace! We welcomed Shanta Eggleston and Liliana Fernandes to the show this month to ask one question - what more can I do?

Life as a Paychex HR Advisor: How These HR Pros are Helping Businesses Navigate the Pandemic

On this episode of What’s Your Story, HR Advisor Kevin Geiser provides an overview of his role at Paychex and how he and his peers have been helping customers overcome COVID-19 challenges.

Creative Leaders Keep Employees High on the Mood Elevator

Michael and Becky revisit the top employee news headlines from May. Topics mentioned in this episode include: the company’s refreshed culture shaping program, how Paychex leaders are getting creative to help employees stay high on the mood elevator, mental health awareness month, results from the latest Fitbit challenge, and more.

Wellbeing Means Many Things: Overall Wellness During COVID-19 with Paychex Benefits & Wellbeing Director Jake Flaitz

Has “work-life balance” become “work-life integration?” What’s the importance of taking personal time off when you can’t really go anywhere or see anyone? We address these questions and the multi-dimensionality of wellness with director of benefits and wellbeing Jake Flaitz in the latest episode of What’s Your Story.

Culture: Unfiltered - Ep. 17, Marty Mucci and the foundation of Paychex Culture

When you take culture as seriously as we do, it's not a bad idea to stop every so often to look at where you've been and where you're going. We take the time this month to learn about the foundation and future of Paychex culture from our President and CEO, Marty Mucci!

myLink Rewind: Episode 10 - Employee Binge-Watching Trends, a National Ad Campaign, and More

With new stories on myLink nearly every day, it’s easy to miss some of the great things our employees are doing. But never fear: the myLink Rewind podcast recaps the top stories each month. In this edition, you’ll hear what shows employees have been streaming, what publication our CEO appeared in recently, and much more.

Culture: Unfiltered - Ep. 16: Portia James and Tom Bachmann

We talk about culture a lot at Paychex, which you may have assumed... since we a podcast dedicated to it. But, where did this whole thing start? How did Paychex culture become a talking point - not just within the company, but for trade groups, news agencies and job seekers as well? This month we are joined by Culture Shaping Master Champion Tom Bachmann and Director of Leadership Development Portia James to hear some history on where this began, and where it might be going next. 

myLink Rewind: Employee News in the Work-From-Home Era

There’s been an avalanche of news over the last month. Get caught up on technology tips, support resources available to you, important messages from our executives, and the heroics we’ve seen from our employees in recent weeks.

What's Your Story? Work-from-Home Technology Tips with Joe Kuperberg and Randi Galouch

Wondering if you should use Webex Teams or Webex Meetings for an upcoming conversation? Curious about ways to optimize the quality of your virtual meetings? Technology tips abound in this conversation with business applications and systems manager Joe Kuperberg and desktop systems engineer Randi Galouch.