Episodes
Wednesday Dec 01, 2021
Intentionally Inclusive Episode 6
Wednesday Dec 01, 2021
Wednesday Dec 01, 2021
Tom Bachmann and Hev Calhoun talk with Zach about important days to celebrate in the month of November - namely, Veteran's Day and Transgender Day of Remembrance.
Friday Nov 19, 2021
Friday Nov 19, 2021
As we celebrate the 50th anniversary of Paychex, we sit down with the company’s longest-tenured active employee, data architect Kathy Angelidis. Among other stories from her 47-plus years at Paychex, Kathy recalls the time that founder Tom Golisano called employees into his office, feigning anger, only to lead a march to happy hour through his office window.
Tuesday Nov 16, 2021
Culture: Unfiltered - Episode 34 - Be Helpful with Dave Wilson
Tuesday Nov 16, 2021
Tuesday Nov 16, 2021
Back on the show for the second month, Allison Stevens joins Debra Luna as this month's guest co-host to talk about the value of Service and being helpful. Our guest is Dave Wilson, Senior Director of IT Infrastructure and Architecture, who not only talks about the valuable relationship that IT has with Service to be helpful to our clients, but also shares some perspective after a recent, unintentional, "secret shopper" experience.
Friday Nov 12, 2021
Intentionally Inclusive - Episode 5, October 2021
Friday Nov 12, 2021
Friday Nov 12, 2021
On this month's podcast, Zach Walker, Thela Thatch and Tione Torrens discuss what Paychex does as a company to set a high bar for inclusion in the workplace, as well as what we can do to go even further.
Monday Nov 01, 2021
Christmas Tree Crisis? The Holiday Supply Shortage You Didn’t See Coming
Monday Nov 01, 2021
Monday Nov 01, 2021
On this episode, Michael and Becky go off on a tangent to help Michael understand how today’s supply and worker shortages could affect the Christmas tree shopping experience this year. Eventually, they also cover the top employee and company news stories from October.
Monday Oct 18, 2021
Culture: Unfiltered - Episode 33 - Be Helpful with Alison Stevens
Monday Oct 18, 2021
Monday Oct 18, 2021
Culture: Unfiltered is joined by HR Services Director Alison Stevens, a 14-year Paychex veteran who has worked her entire career in the service organization. As we discuss what "be helpful" means to our clients, we also talk about the One Paychex pledge, and what it means to be part of a team (specifically, a team of runners on a 200-mile adventure that includes 3 shifts of running and sleeping in a van).
Monday Oct 04, 2021
Monday Oct 04, 2021
Empathy demonstrated by our employees is one of the things our customers love most about interacting with Paychex, according to customer experience manager Dan Ernstberger. For CX (Customer Experience) Day, Dan and Matt Tyx, director of corporate strategy and planning, provide an update on the state of CX at Paychex.
Thursday Sep 30, 2021
Intentionally Inclusive: Episode 4 - Hispanic Heritage Month
Thursday Sep 30, 2021
Thursday Sep 30, 2021
We're celebrating Hispanic Heritage Month, which runs September 15 through October 15! For our conversation this month, our host Zach Walker is joined by Yamile Haibi, an HR Services Human Resources Coach, and Jose Bido, a Talent Acquisition Recruiter, to discuss the history, culture, and impact of the Hispanic community as well as challenges they face.
Wednesday Sep 29, 2021
Wednesday Sep 29, 2021
'Tis the season for football, apple picking, and pumpkin spice...well, everything. On this episode, we predict our employees' favorite fall activities and touch on the top employee and company news stories from September, including: the Paychex 2021 Corporate Social Responsibility Report, Hispanic Heritage Month, the 2021 JP Morgan Chase Corporate Challenge, and more.
Tuesday Sep 21, 2021
Culture: Unfiltered - Episode 32, Be Responsible with Gigi DeGaine Roland
Tuesday Sep 21, 2021
Tuesday Sep 21, 2021
It's the second part of our Accountability/Be Responsible mini-series, and Ashley Scales is sliding over next to Debra Luna in the co-host chair to talk to Gigi Degaine Roland. Gigi, who is an HR Services Area Manager in Charlotte, N.C., talks about her time in the military prior to joining Paychex, and how the values of Paychex align with the values of serving our country.
Tuesday Sep 21, 2021
Tuesday Sep 21, 2021
One innocent WWE reference turned into two, and two turned to three. Come for the mentions of Bret the Hitman Hart and Hulk Hogan (who one of our guests actually worked for at the Hulksters restaurant), but stay for the awesome conversation about Mystery Coffee, and how it came at the perfect time. Many thanks to our guests Chris Muller, Director of Service and Operations at Paychex Insurance Agency, and Courtney Falk, HR Consultant.
Monday Sep 13, 2021
Are You a Stickler for Great Service?
Monday Sep 13, 2021
Monday Sep 13, 2021
If you've got an eye for top-notch customer service, help us grow our Paychex family through the You've Been Spotted program. Learn more about You've Been Spotted on this episode of the myLink Rewind, plus: Mystery Coffee, Paychex Rings the Nasdaq Opening Bell to Celebrate 50 Years, and Preparing Your Pets for Your Return to the Office.
Friday Aug 27, 2021
Friday Aug 27, 2021
Our conversation for August focuses on civility and the importance it has on so much of what we do both inside of Paychex and out. Zach is joined by Chelsie Willis, an HR Professional from Atlanta, and Anthony Griswold, an Organization Development Consultant in Rochester, to discuss many of the ways civility impacts our relationships. From respecting cultural differences to learning about the platinum rule, this is a conversation you won't want to miss!
Friday Aug 13, 2021
Friday Aug 13, 2021
Introducing Paychex Spotlight, the new home for all awards, recognition, and appreciation across the company. How did we build the platform, and what are some of its most innovative features that employees already love? We sat down with two foundational members of the project team to find out: Katie Bailey, project manager IV, and Maria McNamara, employee programs manager.
Thursday Aug 12, 2021
Culture: Unfiltered - Ep. 31, Accountability with Ashley Scales
Thursday Aug 12, 2021
Thursday Aug 12, 2021
We're trying something fresh! In a change-up to our traditional format, Debra will use the first of our two-month campaign for each value (this month we're talking Accountability/Be Responsible) to have a conversation with someone you should know at Paychex. The next month, that guest will become slide into the co-host chair and join Debra in meeting with another round of people you should meet. Sound cool? We think so!
This month, you'll meet Ashley Scales, a Senior Learning Instructor at Paychex who also happens to be an exceptional agent for change. Ashley tells us about the "Be Here Now" group, and what it means to be accountable during times of social unrest.
Friday Aug 06, 2021
Friday Aug 06, 2021
On this episode, Michael touches on his experience at Progressive Field (Cleveland, OH) and PNC Park (Pittsburgh, PA) before diving into employee and company news headlines from July. Topics include: 2021 Paychex Scholarship recipients, 2020 Paychex STARs, and other podcasts on the Inside Paychex channel.
Tuesday Jul 27, 2021
Intentionally Inclusive Ep. 2: Disability Pride
Tuesday Jul 27, 2021
Tuesday Jul 27, 2021
In this edition of Intentionally Inclusive, our host Zach Walker talks with Paychex Vice President and Chief Human Resources Officer, Karen McClendon and Client Services Manager, Liliana Marie Fernandes. They discuss disability pride month and their personal experiences with physical, mental, and other forms of disabilities. You'll also learn how to be more inclusive with the words and phrases which you use in your daily discourse around this topic.
Monday Jul 19, 2021
Monday Jul 19, 2021
Paychex is committed to conducting business in a manner that’s socially, economically, and environmentally responsible. As part of that commitment, we’re continually evaluating how we can optimize sustainability and introduce more eco-friendly business practices. In this conversation, we talk with two employees leading the charge: Shweta Arora, sustainability analyst, and Kathy Clark, business continuity manager.
Tuesday Jul 13, 2021
Culture: Unfiltered - Ep. 30: Be Responsible with Alicia Yokubaitis
Tuesday Jul 13, 2021
Tuesday Jul 13, 2021
We are joined this month by Alicia Yokubatis, Retirement Services Zone Manager, who discusses how she builds respect on her team, which, in turn, drives employees to reach their goals. Alicia is also joined by a French bulldog, Lucy, who makes a surprise guest appearance on the show.
Monday Jun 28, 2021
Monday Jun 28, 2021
In this super Italian roundtable discussion, hosts Debra Luna and Michael DiLuglio chat with senior learning instructors Marco Oliverio and Rick Cognata about the personal and professional development opportunities available to Paychex employees, including live classes and on-demand content about topics like Emotional Intelligence, Leading Yourself Through Change, and Interviewing at Paychex. Pull up a chair – there’s plenty for everyone.